Best HP Support Assistant Alternatives in 2025

Looking for alternatives to HP Support Assistant? In this comparison, we take a closer look at HP Support Assistant alongside similar software solutions including HP Support Assistant, HP Software Framework, HP JumpStart Bridge, HP PC Hardware Diagnostics Windows, HP JumpStart Launch, HP ePrint SW, HP Touchpoint Analytics Client, HP Notifications, HP System Event Utility, HP HotKey Support and HP Quick Launch Buttons.

Our detailed comparison table highlights key features, pricing, and performance of these leading solutions, empowering you to make an informed decision. Whether you're seeking robust functionality, user-friendly design, or cost-effective alternatives, explore how HP Support Assistant, HP Software Framework, HP JumpStart Bridge, HP PC Hardware Diagnostics Windows, HP JumpStart Launch, HP ePrint SW, HP Touchpoint Analytics Client, HP Notifications, HP System Event Utility, HP HotKey Support and HP Quick Launch Buttons stack up to find the perfect software for your goals.

	Purpose	Compatibility	Key Features
HP Support Assistant	Provides troubleshooting, diagnostics, and personalized support for HP devices.	Compatible with all HP desktop, notebook, and new HP devices running Windows.	Automatically detects issues, provides diagnostic tests, downloads updates, offers self-help resources, proactive maintenance.
HP Software Framework	Provides essential system tools and software management for HP computers.	Installed on compatible HP computers running Windows OS; some features depend on OS version.	Automatic software updates, hardware diagnostics, disk cleanup, compatibility handling, system recovery options.
HP JumpStart Bridge	Offers a guided setup process and personalized profile setup for new HP devices.	Available on most newer HP desktops, laptops, and tablets with internet connection.	Guided device setup, personalized profile creation, recommendations for apps and settings tailored to user needs.
HP PC Hardware Diagnostics Windows	Provides comprehensive hardware testing and diagnostics for HP PCs.	Runs on HP PCs with Windows OS; also usable from USB drive independently of OS.	Comprehensive hardware testing including memory, hard drive, BIOS tests; provides failure ID codes and detailed reports.
HP JumpStart Launch	Guided tour and setup assistance application for many HP computers.	Available on many HP laptops and desktops running Windows; not present on all HP systems.	Guided tour through key topics and setup steps; information resources; installation guidance; step-by-step recommendations.
HP ePrint SW	Facilitates wireless printing from devices to HP printers via ePrint feature.	Supports most HP printers compatible with wireless networks and connected computers/macOS devices.	Wireless printing feature via cloud services; supports printing from mobile devices/computers; easy setup; supports multiple file types and large files.
HP Touchpoint Analytics Client	Collects diagnostic data to provide proactive hardware support and insights.	Installed on some HP computers running Windows to monitor device performance.	Collects non-personal diagnostic data; monitors device stability and performance; assists in proactive hardware support.
HP Notifications	Provides personalized notifications and alerts about HP products and software updates.	Supports all HP products with active internet connection for delivering notifications.	Delivers timely alerts about updates, deals, security issues, printer status, personalized recommendations.
HP System Event Utility	Manages system events and notifications related to hardware components in HP devices.	Runs on all HP devices supporting event management in the Windows OS environment.	Monitors hardware status events; manages device driver installations; provides BIOS/firmware update notifications; stability enhancements.
HP HotKey Support	Enables quick access to commonly used functions via keyboard hotkeys on HP laptops.	Operates on most HP laptops running Windows to provide hotkey functionality.	Enables specific function keys (like volume control, screen brightness); integrates with system settings for quick actions via F-keys plus Fn key combinations.
HP Quick Launch Buttons	Allows customizable quick access buttons for functions and programs on select HP laptops.	Works on select HP laptop models running Windows Vista/XP for customizable button functions.	Allows assignment of specific functions or programs to dedicated buttons; enables quick access to email client, media player, web browser, volume control with single clicks.

Purpose

HP Support Assistant	Provides troubleshooting, diagnostics, and personalized support for HP devices.
HP Software Framework	Provides essential system tools and software management for HP computers.
HP JumpStart Bridge	Offers a guided setup process and personalized profile setup for new HP devices.
HP PC Hardware Diagnostics Windows	Provides comprehensive hardware testing and diagnostics for HP PCs.
HP JumpStart Launch	Guided tour and setup assistance application for many HP computers.
HP ePrint SW	Facilitates wireless printing from devices to HP printers via ePrint feature.
HP Touchpoint Analytics Client	Collects diagnostic data to provide proactive hardware support and insights.
HP Notifications	Provides personalized notifications and alerts about HP products and software updates.
HP System Event Utility	Manages system events and notifications related to hardware components in HP devices.
HP HotKey Support	Enables quick access to commonly used functions via keyboard hotkeys on HP laptops.
HP Quick Launch Buttons	Allows customizable quick access buttons for functions and programs on select HP laptops.

Compatibility

HP Support Assistant	Compatible with all HP desktop, notebook, and new HP devices running Windows.
HP Software Framework	Installed on compatible HP computers running Windows OS; some features depend on OS version.
HP JumpStart Bridge	Available on most newer HP desktops, laptops, and tablets with internet connection.
HP PC Hardware Diagnostics Windows	Runs on HP PCs with Windows OS; also usable from USB drive independently of OS.
HP JumpStart Launch	Available on many HP laptops and desktops running Windows; not present on all HP systems.
HP ePrint SW	Supports most HP printers compatible with wireless networks and connected computers/macOS devices.
HP Touchpoint Analytics Client	Installed on some HP computers running Windows to monitor device performance.
HP Notifications	Supports all HP products with active internet connection for delivering notifications.
HP System Event Utility	Runs on all HP devices supporting event management in the Windows OS environment.
HP HotKey Support	Operates on most HP laptops running Windows to provide hotkey functionality.
HP Quick Launch Buttons	Works on select HP laptop models running Windows Vista/XP for customizable button functions.

Key Features

HP Support Assistant	Automatically detects issues, provides diagnostic tests, downloads updates, offers self-help resources, proactive maintenance.
HP Software Framework	Automatic software updates, hardware diagnostics, disk cleanup, compatibility handling, system recovery options.
HP JumpStart Bridge	Guided device setup, personalized profile creation, recommendations for apps and settings tailored to user needs.
HP PC Hardware Diagnostics Windows	Comprehensive hardware testing including memory, hard drive, BIOS tests; provides failure ID codes and detailed reports.
HP JumpStart Launch	Guided tour through key topics and setup steps; information resources; installation guidance; step-by-step recommendations.
HP ePrint SW	Wireless printing feature via cloud services; supports printing from mobile devices/computers; easy setup; supports multiple file types and large files.
HP Touchpoint Analytics Client	Collects non-personal diagnostic data; monitors device stability and performance; assists in proactive hardware support.
HP Notifications	Delivers timely alerts about updates, deals, security issues, printer status, personalized recommendations.
HP System Event Utility	Monitors hardware status events; manages device driver installations; provides BIOS/firmware update notifications; stability enhancements.
HP HotKey Support	Enables specific function keys (like volume control, screen brightness); integrates with system settings for quick actions via F-keys plus Fn key combinations.
HP Quick Launch Buttons	Allows assignment of specific functions or programs to dedicated buttons; enables quick access to email client, media player, web browser, volume control with single clicks.

Choosing the right software isn’t just about features. Size, license type, user ratings, and popularity also matter.

This quick comparison shows how HP Support Assistant stacks up against HP Support Assistant, HP Software Framework, HP JumpStart Bridge, HP PC Hardware Diagnostics Windows, HP JumpStart Launch, HP ePrint SW, HP Touchpoint Analytics Client, HP Notifications, HP System Event Utility, HP HotKey Support and HP Quick Launch Buttons in these key areas—helping you find the best alternative for your needs.

	Size	License	Popularity
HP Support Assistant		Freeware	83%
HP Software Framework		Commercial	100%
HP JumpStart Bridge		Commercial	47%
HP PC Hardware Diagnostics Windows	96.2MB	Commercial	14%
HP JumpStart Launch		Commercial	49%
HP ePrint SW		Freeware	63%
HP Touchpoint Analytics Client		Commercial	20%
HP Notifications	50MB	Commercial	20%
HP System Event Utility		Commercial	79%
HP HotKey Support		Commercial	25%
HP Quick Launch Buttons	63.3MB	Freeware	0%

Size

HP Support Assistant
HP Software Framework
HP JumpStart Bridge
HP PC Hardware Diagnostics Windows	96.2MB
HP JumpStart Launch
HP ePrint SW
HP Touchpoint Analytics Client
HP Notifications	50MB
HP System Event Utility
HP HotKey Support
HP Quick Launch Buttons	63.3MB

License

HP Support Assistant	Freeware
HP Software Framework	Commercial
HP JumpStart Bridge	Commercial
HP PC Hardware Diagnostics Windows	Commercial
HP JumpStart Launch	Commercial
HP ePrint SW	Freeware
HP Touchpoint Analytics Client	Commercial
HP Notifications	Commercial
HP System Event Utility	Commercial
HP HotKey Support	Commercial
HP Quick Launch Buttons	Freeware

Rating

HP Support Assistant
HP Software Framework
HP JumpStart Bridge
HP PC Hardware Diagnostics Windows
HP JumpStart Launch
HP ePrint SW
HP Touchpoint Analytics Client
HP Notifications
HP System Event Utility
HP HotKey Support
HP Quick Launch Buttons

Popularity

HP Support Assistant	83%
HP Software Framework	100%
HP JumpStart Bridge	47%
HP PC Hardware Diagnostics Windows	14%
HP JumpStart Launch	49%
HP ePrint SW	63%
HP Touchpoint Analytics Client	20%
HP Notifications	20%
HP System Event Utility	79%
HP HotKey Support	25%
HP Quick Launch Buttons	0%